Customer Service
A Special Message to Our Customers in Texas Counties Impacted By Hurricane Ike:
Storm damage from Hurricane Ike was devastating for many residents in the 33 Texas counties declared disaster areas. Mutual of Omaha is taking steps to help provide some relief to our customers living in the designated disaster areas. Please call the appropriate number below for your questions regarding premium extensions and/or claims on your Mutual policies.
Premiums
Grace periods will be extended. If you are unable to make a premium payment during this time, call so we can help you keep your policy active. Questions? Call:
- Individual Coverage - 1-800-775-6000
- Group Coverage – 1-800-369-3809
- Special Risk – 1-800-524-2324
Claims
Claim payments for those receiving scheduled payments can be sent to an alternate address, please call:
Individual Coverage
- Health - 1-800-775-1000
- Life – 1-800- 775-1000
- Annuities – 1-800-646-7592
Group Coverage
- Life - 1-800-775-8805
- Disability – 1-800-877-5176
- AD&D – 1-800-775-8805
Special Risk – 1-800-524-2324
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