Individual Policyholders

This customer service information is for individuals who purchased their policy directly from a Mutual of Omaha agent, independent broker or through the mail.

Have Your Policy Numbers Ready

Please have your individual policy numbers ready when contacting claims administration or customer service by phone or e-mail.

Call Toll Free

Claim Inquiries                             1-800-775-1000
All Other Customer Services       1-800-775-6000
Group Annuity Inquiries*            1-800-843-2455

*Includes contracts that begin with SPG, TFA, GIRA, GDA, IPG, 39G, 39N, 39Wm, SDGA and FA

Submit a Question by E-Mail

We review and respond to e-mail questions during normal business hours.

Locate an Agent in Your Area

Frequently Asked Questions

Forms

Medicare SELECT Medicare Supplement
Provider Directory

Select your plan's underwriting company to identify participating Medicare SELECT network hospitals available in your community.

Mutual of Omaha | United World | United of Omaha