Employer Products
Travel Assistance
Finding resources to handle sudden, unexpected emergencies while traveling can be difficult and stressful. Travel Assistance, brought to you by Mutual of Omaha, can assist employees, their spouses and dependent children prior to and during trips with important travel-related information.
For more information
Contact your benefits advisor or local group sales and service office.
Immediate Attention for Unexpected Incidents
- Services provided through AXA Assistance USA, the largest travel assistance network in the world
- Toll-free call lines to multi-lingual professionals are open 24/7, 365 days a year
- All services available for any single trip up to 90 days in duration
Available With Life and Disability Plans
Travel Assistance services may be added to any new or existing Mutual of Omaha group life or disability plan (including voluntary) for a simple, fixed rate in one bill.
Pre-trip Assistance*
- Passport, visa or other required documentation for foreign travel
- Travel, health advisories and inoculation requirements
- Domestic and international weather forecasts
- Daily foreign currency exchange rates
- Consulate and embassy locations
Emergency Travel Support Services
24/7 toll-free multi-lingual help for travel more than 100 miles from home.
- Translation and interpreter services – available for access day or night
- Locating legal services – referrals for local attorney or consular offices; help maintaining business and family communications until legal counsel is retained; coordination of financial assistance for bonds/bail
- Baggage – locating lost, stolen or delayed baggage from common carrier travel
- Emergency payment and cash – coordination of cash advances for medical or other travel emergencies
- Emergency messages – recording messages for retrieval at any time
- Document replacement – for credit card, airline ticket, or other documents
- Vehicle return – if evacuation or repatriation is necessary
Medical Assistance
- Locating medical providers and referrals for local care
- Case communications on medical status and communications between patient and other interested parties
- Emergency evacuation if adequate medical facilities are not available
- Transportation home for further treatment or the return of mortal remains
- Transportation arrangements for the visit of a family member or friend and return home for dependent children if hospitalization is more than seven days
- Hotel arrangements for convalescence prior to, or after, medical treatment
- Coordination of medical insurance
- Obtaining prescription drugs or other necessary personal medical items
Travel Assistance plan limitations
*Available at any time, not subject to 100 mile travel radius
Travel Assistance benefits are subject to the terms and conditions of the service agreement issued to the master policyholder. The Travel Assistance services described in this document are provided by AXA Assistance USA. AXA Assistance USA. is not affiliated in any way with Mutual of Omaha.