Disability Claim Specialist - Omaha, NE

Join our team as a Disability Claims Specialist where you'll play a crucial role in managing complex and sensitive claims with precision and efficiency. In this position, you'll conduct detailed evaluations, adhering to internal and external regulations to ensure top-tier customer service. Your role involves direct interactions with employers, attorneys, and external vendors, alongside guiding less experienced analysts through complex claims scenarios.

This role demands sharp independent decision-making and critical thinking skills. You will also contribute to process improvements by eliminating inefficiencies, focusing on activities that enhance customer value. If you are ready to drive change and lead in a dynamic environment, we invite you to apply and make a significant impact.

WHAT WE CAN OFFER YOU:

• Estimated Salary: $57,500- $60,000
• Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.
• Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
• Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.
• Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO:

• Support and Guidance: Assist with issue resolution, transaction processing, and interactions with policy owners and providers.
• Claim Determinations: Analyze and evaluate disability claims, make critical determinations, and initiate payments or denials as per established procedures.
• Quality and Compliance: Conduct quality reviews, resolve issues, and communicate process changes and compliance requirements.
• Leadership and Collaboration: Promote best practices in claims management, engage with business partners, and participate in team activities.

WHAT YOU’LL BRING:

• Claims Experience: Understanding of complex insurance provisions and contracts, ability to interpret vocational and medical information, and calculate disability benefits. Experienced in applying insurance regulations, handling disability claims procedures, and interpreting policies and practices.
• Organizational and Analytical Skills: Strong attention to detail, ability to make informed decisions, meet deadlines, work independently, and adapt to a changing environment.
• Communication and Technical Skills: Excellent verbal and written communication, strong customer service and the ability to handle escalated concerns.
• Organizational and Analytical Skills: Strong attention to detail, ability to make informed decisions, meet deadlines, work independently, and adapt to a changing environment.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Ability to work at our home office located in Omaha, Nebraska, in a hybrid environment. 

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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