Group Plan Member Resources
- Quality Profiles - HealthGrades
- Prescription Drugs
- Disease Management Program
- Healthy Pregnancy
- Nurse Support Services
- Utilization Management
- Case Management
- Educational Resources
Related Links
Nurse Support Services
Our specially-trained registered nurses can help when you or a loved one is sick, hurt or needs health care advice - or when you're unsure whether to visit the doctor or treat at home.
Nurse Advice Available 24/7
Call Nurse Support anytime, day or night. We're here for you, whether it's Saturday afternoon or the middle of the night, with helpful, professional advice for your health care concerns. When you call, we'll ask about your symptoms or health concerns, provide instructions on how to begin self-care at home (when appropriate) and assist in determining the level of care you need. Telephone assistance is available in 140 languages.
Online Resources
In addition to phone assistance, Nurse Support Services also offers a variety of online tools and resources.
- E-mail questions directly to a nurse
- Use the audio library to learn about more than 1,000 health care topics
- Access easy-to-read information on more than 5,000 health care topics
- Track personal health test results and measurements
- Get online advice about what to do for some of the most common health concerns
How to Access Care
If your employer has included Nurse Support Services as a part of your benefit plan, then nurse advice and online support is available 24/7. Check your enrollment booklet for the Nurse Support toll-free number and Web address.