Value Added Services
Value Added Services
Our value added services are designed to help employers manage productivity, while helping employees manage life challenges so they continue to stay productive at work. We provide the following services to any employer who offers one of our core insurance products – Voluntary, Accident, Critical Illness, Dental, Disability and Life.
AbsencePro®
Offers expertise and resources to help manage FMLA- and ADA-related leaves of absence
We help:
- Determine leave eligibility
- Approve/deny correspondence
- Track employee requests and absences concurrently with disability claims
- Receive detailed reporting and documentation
- Gain access to FMLA specialists and attorneys
Advocacy
Provides access to skilled clinicians and nurses who offer personalized assistance
Including:
- Finding a doctor, hospital or community resources, help with referrals
- Preauthorization and scheduling appointments
- Cost and quality comparisons
- Explanations of test results or what to expect from a procedure/surgery
- Lifestyle coaching to improve overall health
Only available to those enrolled in our Critical Illness coverage.
Employee Assistance Program
Provides valuable support for personal and workplace guidance
Our three cost-effective options include:
- 24/7 access to confidential counseling resources, but upgrades are available for management and organization services
- Onsite/Critical Incident Stress Management (CISM) services and financial/legal consults
Hearing Discount Program
Offers hearing aid benefits and hearing screening services
Including:
- Low-price guarantee on hearing aids, risk- free 60-day trial period with a money-back guarantee
- Continuous care (one-year free follow-up, three- year warranty and two years free batteries)
- Assistance locating a provider and an extended offer to friends and family
Will Preparation
Offers immediate savings on will preparation services
Offering:
- Secure online portal that keeps information safe
- Your clients can create personalized documents that help protect what they care about
- Documents include last will & testament; power of attorney; healthcare directive; and living trust.
Travel Assistance
Provides travel and identity support worldwide
Features:
- 24/7 access to telephone interpreter
- Coordination of emergency cash needs and payments
- Location of legal services
- Assistance with lost luggage, credit cards and airline tickets
- Medical insurance coordination
- Assistance locating medical providers and emergency lodging
- Arrangements for emergency medical evacuation
- Repatriation and transportation for return of mortal remains