EAP Services for Employees
EAP Services for Employees

Available when employees need it most
Life’s not always easy. Sometimes a personal or professional issue can affect your work, health and general well-being. You often turn to family or friends for support. But sometimes that's not enough. Sometimes you need an experienced professional to talk with to know you're not alone. Start today by calling (800) 316-2796 for confidential consultation and resource services... 24 hours a day, seven days a week.
How it works
When life is challenging, employees need somewhere to turn for support. That's where Mutual of Omaha's Employee Assistance Program can help. Our EAP staff members are Master's level EAP Counselors. Our EAP Counselors can provide a solution-focused approach by assessing individual needs and providing appropriate resources and referrals. Some of the issues where EAP can help include:
- Family and relationships
- Emotional well-being
- Financial wellness
- Substance abuse and addiction
- Legal assistance
- Grief and loss
- Work and career
- Change and transition
The details
Basic
24/7/365 phone access
Three calls per year (per household) with our in-house Master's level EAP professionals, who will provide the caller with community resources
Services for employees and eligible dependents
1-800 hotline with direct access to a Master's level EAP professional
Online submission to request services
One legal consultation with an attorney per year (up to 30 minutes)
Access to EAP website and educational library
Enhanced
24/7/365 phone access
Services for employees and eligible dependents
1-800 hotline with direct access to a Master's level EAP professional
Online submission to request services
Face-to-face visits available
Financial and legal consultations
Access to EAP website and educational library
Comprehensive
24/7/365 phone access
Services for employees and eligible dependents
1-800 hotline with direct access to a Master's level EAP professional
Online submission to request services
Face-to-face visits available
Organizational services include quarterly utilization reports and manager resources
Financial and legal consultations
Access to EAP website and educational library
On-site services for any combination of training, seminars, workshops and/or critical incident services
*Varies by plan design